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T&Cs

All Q&As here are relating to the online shop only, for all other enquiries please contact us

Q. What file format and encoding rate will my downloads be? 

A. The music files offered for download are 320mp3 (studio masters).

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Q. I can't find a track that I want, what should I do? 

A. If you are looking for a specific title that is unavailable from our site please Contact Us so we can try to obtain it for you.

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Q. Can I share my downloads with friends? 

A. No. Anyone found distributing, sharing or copying our MP3 files will have their account suspended and face prosecution by the relevant authorities. By paying the small download price you are supporting the artists and our record label, this enables them to keep providing new music. Piracy will not be tolerated. 

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Q. How do I pay for my tracks via PayPal? 

A. Register with PayPal and register your bank account with them. Transfer money from your bank account to your PayPal account. When you have finished choosing the tracks you'd like to buy, click the "Checkout With PayPal" button next to the usual "Checkout" button. Follow the checkout steps. You'll be taken to the PayPal site to verify the transaction and then returned to the shop to download your tracks once the payment is complete. 

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Q. I haven't been sent an email with my download links?

A. Please check your junk email folder, emails may also take a little while to be sent to you if something is running slow, Hotmail, Servers, Our email provider etc..
You can always download your tracks via your customer login panel. VIEW

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Q. I purchased the wrong track, can I get a refund? 

A. No. You should check the tracks listed in your basket before completing the payment process. 

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Q. I run a record label, can I sell my music in the Liquid Drumz shop? 

A. Please contact us with further information about your company and the music you release. Full details of who to contact can be found on the Contact Us page of the website.

 

-------------------------------- Terms & Conditions --------------------------------

By using our website, you agree with these Terms & Conditions at liquiddrumz.co.uk.

Order processing and delivery

Digital Downloads:

These are delivered straight away after payment and are sent out to the customer via e-mail (Please check your junk folder if YOU ARE missing an e-mail from us).

CD Products:

We aim to process your order within 24 hours of receipt, with 99% of our orders being processed almost straight away we aim to give you the fastest service possible. If your order for any reason is going to take longer will we contact you and inform you of the situation. UK orders will be delivered via 1st Class Recorded delivery, the delivery time for this service is 1-2 workings days. For postage costs please view our delivery charges document on the site.

Overseas deliveries will be made via royal mail air mail, delivery time is 3 days for Europe and 5 days for the rest of the world.

When your order is dispatched we will email you to confirm this, if you do not receive your order within 14 days of receiving this email please contact us.

If we send your order to you but fails to be delivered and is returned to us you will have to pay the delivery charge again before it will be resent to you.

Methods of payment

We currently accept payments from all major credit/debit cards and Paypal. All orders will be sent with full insurance to the order value to protect us and you the customer in the event of losses in transit, this is included in our delivery charges you will not be charged extra.

Faulty or defective goods & returns

If you receive faulty or defective goods please contact us.

If you need to return an item for any reason please contact us.

Contract for the Supply of Products or Services

The display of goods on the Liquid Drumz Shop amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and Liquid Drumz unless, and until, an email is sent by Liquid Drumz to you confirming that your order has been accepted and payment has been successfully made.

This confirmation e-mail amounts to an acceptance by Liquid Drumz of your offer to buy goods or services from the Liquid Drumz Shop and this acceptance is effective regardless of whether or not you receive the e-mail.

Liquid Drumz are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself. Price and availability information is subject to change without notice.

Site Information

Liquid Drumz is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents.  Liquid Drumz disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Liquid Drumz does not represent or warrant that the information accessible via this site is accurate, complete or current.

Limitation of Liability

Except as specifically stated on this site, neither Liquid Drumz nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Illegal Acts

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic 'fingerprints' of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

Changes in Terms

Liquid Drumz reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Liquid Drumz website. (URL www.liquiddrumz.co.uk)

Contact us quoting your order number and personal details. We will then try to locate the order and inform you of the action to be taken. Contact us and let us know the situation, we will then contact you informing you of the action to be taken. Please ensure you contact us about faulty or defective goods within 7 days of their receipt. Contact us with the reason for returning and personal details, we will then email confirming the item to be returned including a return address.
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